This webinar is the first in a series of Lex Mundi Knowledge Management (KM) webinars, facilitated by Nola Vanhoy, StrategiKSI Consulting, Tammy Beira, Talent Partner, Bowmans, Lex Mundi member firm for South Africa, Chair of Lex Mundi’s Knowledge Management Sub-Committee and members of our PD and KM Lex Mundi network. During this webinar, Tammy will discuss how to unlock opportunities to improve efficiency, employee experience, and service delivery.